Aldi starts ‘Click and Collect’ service
Aldi has begun the rollout of a new click and collect service for customers of the discount grocery chain.
The service allows customers to order their shopping online at least one day, and up to one week, prior to picking it up for a fee of €4.99. The service has launched in its Sallynoggin store in Dublin, then it will be rolled out to more stores, possibly as many as 15, over coming months. It is expected that this phase of rollout will include Aldi outlets in all the major urban centres of Dublin, Cork, Limerick and Galway.
According to group managing director Niall O’Connor, if the service works well and there is demand for it, it will be rolled out further. Mr O’Connor said the service is “contactless” and “the customer experience was designed with pandemic safety measures in mind. When a customer arrives at a participating Aldi store at their allotted time to pick up their shopping, they will text a number supplied to them at the time of booking and park in a selected bay. This will alert a member of staff to bring the pre-packed order out to the customer’s car,” he told the Irish Times.
